Arrival & Customs

All Soldiers will conduct movement to Camp Humphreys to complete a four-Day in-processing program. All Soldiers and family members will spend the first four to seven days at Camp Humphreys to complete theater in-processing before release to their unit.

If you encounter any issues during travel or upon arrival, you will contact the 19th Human Resources Company Front Desk at Camp Humphreys:

DSN: 315-757-2387
Commercial (Korea): 050-3357-2387
Calling from the US: 011-82-503-357-2387

Commercial Arrivals – Military and Civilians

If you arrive by a commercial airline, you will land at Incheon International Airport, located approximately 50 km west of Seoul. There are four stages to getting through Incheon airport and the process can last an hour or more, especially if travelling with pets. Follow any USFK signs posted directing you to the proper direction.

After disembarking the airplane, make your way toward “Baggage Claim and Immigration.” The first stage will be health declaration. Fill out the form provided on the flight beforehand and present it to the Korean health declaration employees.

Next is Immigration. Remove any hats and/or sunglasses you may be wearing. Present required documents to the immigration officer. No-Fee Passports will be stamped with a 30-day tourist visa, unless an A-3 visa already exists. See Passports, SOFA Stamps & A-3 Visa. You will need the Customs Declaration and Arrival Card you filled out on the plane as well as your military ID or passport for civilians. Go to the “Foreigner Passport” line. Service members only need their military ID card and orders ready. Family members will need either their military dependent ID or passport and be listed on the orders. If traveling TDY to South Korea, have a copy of your TDY orders and military ID or passport.

After Immigration, proceed to the Baggage Claim area. Once you collect your baggage, proceed through the Customs area and into the arrival terminal. Look for the USFK reception desk (See graphic).

At the desk, present your military ID and orders to the Soldiers and they will put you on a bus to Camp Humphreys where you will in-process.

USFK reception desks are in both arrival areas in Terminal 1 and Terminal 2. There are bathroom facilities and convenience stores nearby inside to buy refreshments and snacks while waiting for the bus. Most restaurants and stores take American credit/debit cards, however travelers should notify their banks of their travel plans ahead of time to make sure their cards are not blocked due to suspected suspicious overseas activity.

Recommend using the restroom facilities before boarding the bus for the approximately 1.5- to 2.5-hour bus ride to Camp Humphreys.

Limited seating available on Incheon Airport shuttles. Priority will be given to those on official travel first (PCS, TDY, etc.).

Patriot Express Arrivals

If arriving by Patriot Express, your primary port of arrival into the Republic of Korea will be the Osan Air Base Passenger terminal located in Area 3 within the city of Pyeongtaek. Patriot Express is a USTRANSCOM and Air Mobility Command commercial air contracted service.

Arriving passengers will be received U.S. Air Force personnel and escorted through the immigration, customs process. Arriving personnel will be met by members of 19th Human Resources Company that will coordinate and escort during onward movement to Camp Humphreys for in-processing.

If you arrive via SPACE-A travel or other military airlift you are going to be escorted from aircraft to the Osan Passenger Terminal. It is recommended that you coordinate these travel arrangements ahead of time with both 19th Human Resource Company and your sponsor. If you arrive unplanned, utilize a passenger terminal DSN phone and contact 19th HRC at 010-6497-1260. In extreme off-hours, Osan Airbase does have military lodging at Turumi Lodge, reservations can be made by calling DSN 784-1844. If you’re in Korea, the local number is 0505-784-1844. To call from the states, dial 011-82-505-784-1844 or email us at turumilodge.reservat@us.af.mil. Anticipate lodging for one night and onward movement will take place the next day to Camp Humphreys. Do not take a taxi to an off-post hotel without notifying 19th HRC.

Arriving to Osan with Pets

Pets (dogs and cats) may enter or depart from the Republic of Korea aboard Patriot Express at the Osan Air Base Terminal.

Due to the absence of pet accommodations at Osan Air Base, the Osan Air Base Terminal is unable to accept pets traveling without their owners or a designated representative.

Designated representatives traveling with pets on the Patriot Express must possess a “Designation of Representative for Privately-Owned Small Animal” form signed by the pet owner.

Pets will travel with Soldier and family members onboard the bus, however they must remain inside their cage/crate throughout the trip.

Any large pets (typically over 50 pounds) will require the Soldier to make separate coordination with their unit sponsor to pick up the pet as it is likely to no fit in the baggage section of the charter bus.

Read more about traveling with pets here.

Arrival Survey